Monday- Friday
Shifts: 4:00am-12:40pm or 5:00am-1:30pm or 7:00am- 3:30pm
Onsite
Job Summary: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer accounts, processing orders, and ensuring a high level of customer satisfaction. This role involves data entry, order processing, working with vendors, checking inventory, and handling customer inquiries via email.
Key Responsibilities:

• Data Entry: Accurately enter customer information, orders, and other relevant data into our system.
• Order Processing: Process customer orders efficiently, ensuring accuracy and timely delivery.
• Vendor Coordination: Communicate with vendors to manage orders, resolve issues, and ensure timely supply of products.
• Inventory Management: Regularly check inventory levels and coordinate with the inventory team to maintain stock availability.
• Email Communication: Send and respond to customer emails promptly, addressing inquiries, complaints, and providing information as needed.
• Problem Solving: Identify and resolve customer issues, ensuring a positive customer experience.
• Customer Account Management: Handle customer accounts, including updating information, managing preferences, and ensuring customer satisfaction.

Qualifications:

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• Proven experience in a customer service role.
• Strong data entry skills with attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work with vendors and manage inventory.
• Strong problem-solving skills and the ability to handle customer complaints effectively.
• Proficiency in using customer service software and Microsoft Office Suite.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional development

About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.