Position Summary:

The Sr. Employee Experience Business Partner (Sr. EXBP) will help strengthen workplace culture by elevating employee voices and supporting leaders in shaping the employee experience (EX). Key focus areas of this role include: coordination and implementation of employee feedback channels; employee experience data analysis and trend identification; providing support to leaders at the team- and organization-wide levels to build action around the employee experience; and providing project management, consultation, and subject matter expertise on behalf of the EX team to the broader HR/Risk department in support of GESMN's organizational people initiatives.

Day in the life: In a typical day, the Sr. Employee Experience Business Partner ...

• Employee Insights & Feedback: Collects employee feedback through surveys, interviews, focus groups and other channels to elevate employee voices and inform the overall EX strategy.
  • Coordinate the delivery and communication of employee surveys, both recurring and ad hoc.
  • Manage and conduct one-on-one interview process to collect (stay, exit, etc.).
  • Coordinate and facilitate employee focus groups to support leaders in team-level action planning.
  • Partner with leadership to coordinate focus groups through 3rd party vendors for organization-wide action planning.
  • Explore and recommend mechanisms to gather, analyze, and activate employee feedback with a focus on transparency and data-driven decisions.
  • Assist in the implementation, use, and maintenance of HR systems utilized for employee feedback.
• Data Analysis & Trend Identification: Monitors and utilize employee feedback and people metrics to recommend process and strategy improvements for team-level and organization-wide EX strategy.
  • Review and synthesize qualitative and quantitative data at the team- and organization-wide levels to identify EX trends and opportunities.
  • Provide timely and transparent feedback from EX data and people metrics analysis to organizational leaders and cross-functional partners.
  • Research employee engagement trends, ideas, and initiatives to stay informed of strategic opportunities.
• Organizational Support & Partnership: Champions action planning, programs, and activities to enhance the overall employee experience (EX) from onboarding through offboarding.
  • Provides guidance, recommendations, support, and direction to leaders related to EX data and action planning.
  • Develop and maintain resources for leaders to utilize for team-level EX action planning.
  • Serve as a subject matter expert around the employee experience life cycle for HR teams and organization leaders.
• Equity and Inclusion Initiatives: Serves as a subject matter expert, project lead, and consultant for the human resources department's equity and inclusion initiatives.
  • Ensure HR policies, processes, and communications meet the organization's equity and inclusion standards and are reflective of the HR equity and inclusion strategy.
  • Provide thought leadership to infuse equity and inclusion practices into all aspects of the employee experience.
  • Operationalize components of GESMN's Affirmative Action Plan (AAP) and associated reporting.
  • Partner with the Learning & Development team for organizational training needs and design.
  • Review and utilize people metrics - including retention, compensation, sourcing, hiring, and employee feedback data - through an equity lens to identify trends and recommend action.

Job Pay & Perks:

• Pay range: $86,530 - $117,070
• This is a flexible-hybrid role whose essential functions allow the employee to primarily work from a personal home office but also require the employee to work at a physical GESMN or partner facility as business needs require, sometimes with great urgency and little notice.
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!

About You:

Required Knowledge & Skills:

• Technology acumen to learn/adapt to new systems, champion EX systems for employee use, and explore and recommend technologies for continuous improvement.
• Working knowledge of state and federal laws and regulations that influence HR.
• Exceptional attention to detail, project/task management, and organizational skills.
• Advanced skills in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
• Outstanding written and verbal communication skills, including ability to communicate in ways that inform and engage target audiences and distill complex information into clear, concise content accessible to employees at all levels.
• Ability to exercise discretion while handling confidential information.
• Proven ability to meet deadlines, prioritize demands and solve problems creatively.

Prior Experience & Education:

• 3-5 Years of relevant HR experience required.
• Experience advancing equity, inclusion, and other diversity initiatives within organizational settings required.
• Experience as HR Business Partner, HR Generalist, and/or managing employee engagement programs required.
• Experience implementing and managing employee feedback/survey platforms preferred.
• PHR/SPHR or SHRM-CP/SHRM-SCP preferred.

About Us:

• GESMN leadership recognizes the importance of varied backgrounds and racial diversity contributing to our organization's goals and future. Read more about us here.
• We are a 501(c)3 nonprofit that offers job training and customized career support to eliminate barriers to work and independence.
• Proceeds from thrift retail, e-commerce, grants, and financial contributions fund our nearly 20 customized services that help Minnesotans get equitable access to jobs, create stable careers and realize the power of work.
• Shopping and donating items divert over 65 million pounds from local landfills annually and have helped us connect people to jobs since 1919.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer committed to creating a diverse workforce. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.