Purpose:
Lead and oversee the efficient and effective operations of multiple regional and satellite warehouses, ensuring optimal inventory management, employee productivity, and customer service.
Key Responsibilities:
Warehouse Management:
- Supervise and coordinate all warehouse functions, including receiving, picking, packing, shipping, and inventory control.
- Implement and maintain best practices in warehouse organization, safety, and efficiency.
- Develop and implement 5S methodologies across all warehouse locations.
- Oversee the maintenance of accurate inventory records and locations.
- Ensure timely and accurate order fulfillment and delivery.
- Inventory Management:
- Implement and manage inventory control procedures, including cycle counting and audits.
- Minimize inventory discrepancies and optimize inventory levels.
Employee Management:
- Supervise, train, and develop a high-performing warehouse team.
- Recruit, hire, and onboard new warehouse employees.
- Conduct performance reviews and provide ongoing feedback.
- Ensure employee safety and compliance with all relevant regulations (e.g., OSHA).
Operational Excellence:
- Identify and implement process improvements to enhance efficiency and reduce costs.
- Analyze key performance indicators (KPIs) and develop action plans to improve results.
- Drive continuous improvement in warehouse productivity, inventory accuracy, and space utilization.
Safety & Compliance:
- Develop and implement a robust warehouse safety program.
- Ensure compliance with all safety regulations and company policies.
- Conduct regular safety training and inspections.
Technology & Systems:
- Proficient in NetSuite WMS and other relevant warehouse management systems.
- Leverage technology to improve operational efficiency and data accuracy.
Qualifications:
- Bachelor's degree in Logistics, Supply Chain Management, or a related field preferred (or equivalent experience).
- 7+ years of experience in warehouse operations, with at least 5 years in a supervisory role.
- Proven experience in managing and developing high-performing teams.
- Strong understanding of inventory management principles and best practices.
- Proficiency in Microsoft Office Suite and warehouse management systems (NetSuite WMS preferred).
- Excellent communication, organizational, and problem-solving skills.
- Strong analytical and data analysis skills.
- Ability to work effectively under pressure and meet deadlines.