Frette is seeking a Sales Specialist, for our boutique located in The Galleria.
As a Sales Specialist, you will be responsible for maintaining exemplary customer service per Frette standards, ensuring that each customer receives outstanding service by providing a welcoming environment, and maintaining a strong product knowledge in order to effectively communicate the qualities of the Frette brand.
JOB RESPONSIBILITIES:
• Responsible for maintaining excellent customer relations to generate sales.
• Answer customers’ questions and provide information on procedures and policies.
• Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer. Recommend alternate options or help locate item based on needs.
• Perform various sales and register transactions including ringing purchases, processing of cash or
credit payments and counting money.
• Maintain awareness of all promotions and advertisements
• Build and maintain a solid customer base by following through clienteling and data collection.
• Participate in the processing of new shipments and help the team to keep the receiving and back
stock area clean and organized.
• Conscious of shoplifting activity.
• Uphold merchandising and store cleanliness standards.
SKILLS AND QUALIFICATIONS:
• A minimum of 2+ years of solid experience in a retail store environment, preferably within a luxury sector.
• Must possess and consistently exhibit the competencies relative to the position.
• Must be able to work and willingness to work flexible hours including weekends and holidays.
• Excellent Skills in operating personal computers, POS systems, and various software packages
including MS office.
• Detail oriented, strong organization and follow-up skills.
• Ability to multi-task and maintain organization in a fast-paced environment.
• Must be able to stand for long periods of time and lift items weighing up to 50lbs.
• Demonstrates a positive attitude that contributes to a positive team environment.
• Team oriented but also self-driven with entrepreneurial spirit.
• Ability to build and maintain effective working relationships with team members along with
willingness to set and maintain high standards of performance.