The ideal candidate loves talking to people and proactively solving issues. You will be responsible for working with customers to solve process equipment issues related to regular maintenance, repair and replacement, new install and shutdown turn around activity.
Responsibilities
- Communicate with directly OEM customers via phone, email and onsite visits
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work