Position Overview:

The Intersect Group is seeking a Solution Center Analyst (IT help desk) for one of our largest clients in the Atlanta area. This Analyst will provide phone and application support to end users. This position has 2 different shifts and will be onsite 5 days a week. This is a 6 month contract to hire position.

Required Skills & Experience:

• CompTIA A+ Certification REQUIRED
• 2+ years help desk/IT support experience
• Work in a Citrix environment
• 2+ years Active Directory experience
• Exposure to AirWatch
• Ability to handle up to 40 tickets per day

Preferred Qualifications:

• 1 year of experience in a Healthcare setting
• 1 year of experience in a network operation center
• 1 year of experience in network and system administration
• Epic knowledge
• Cisco knowledge (from NOC)

Work Hours:

• 2 different shifts
• Monday - Friday 6am-2:30pm
• Friday-Tuesday 10pm-6:30am