Mechanical Technician will provide support to global customers within the product lifecycle (i.e. assembly, testing, disassembly, painting, cleaning, etc..)

Mechanical Technician Responsibilities

• Receives customer product returns, makes decisions on product dispositions; use, upgrade or replace
• Provide detailed dis-assembly report and documentation with pictures per customer request
• Conduct disassembly in support of cost estimation; may review catalogue component pricing
• May participate in continuous improvement activities
• Prepare basic reports (e.g.- investigation reports, tear-down reports) for Engineering (e.g. - Product Engineering) and other stakeholders (including customer)
• Complete test as received with consideration for product and safety related observations; avoiding damage to product
• Perform flat rate repair, basic disassembly, and evaluation of components; returning product to usable condition
• Utilizes flat rate sheet for pricing reference purposes to facilitate the repair and communication required
• Evaluate and trouble-shoot for root cause of failure as initial point of product analysis. Compare findings against standards; elevate as needed in pursuit of conclusions
• Completes applicable sections of Warranty/Repair Reports on returns and sign-off when applicable
• Assists with the set up of necessary repairs and tests
• Communicate directly with engineering on evaluation findings; may include written documentation and/or pictures of product

Mechanical Technician Qualifications-

• High school diploma or equivalent
• 2+ years of related experience
• Strong mechanical aptitude and mechanically inclined
• Experience using various hand tools
• Excellent organizational skills and attention to detail.
• Extensive knowledge of or the ability to quickly learn processes.
• Successfully prioritize and mange tasks in a fast-paced environment