Client Services Manager

job
  • Mack & Associates, Ltd.
Job Summary
Location
Chicago ,IL 60290
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
23 Jan 2025
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Job Description

Are you a natural leader with a knack for building strong relationships and ensuring exceptional customer experiences? A leading commercial real estate company in Chicago, IL, is seeking a dedicated Client Services Manager to join the dynamic team. If you’re looking for a role where you can streamline operations and provide top-notch client service, this opportunity is for you. Offering a competitive salary range of $55-$65k plus comprehensive health insurance benefits and a 401(k) plan, this position is perfect for someone ready to make a significant impact.


Responsibilities of the Client Services Manager:

  • Deliver outstanding service and ensure every client interaction is positive and professional.
  • Foster strong, lasting connections with clients, becoming a trusted advisor and point of contact.
  • Assist in the smooth operation of property management tasks, ensuring efficiency and excellence.
  • Guide new clients through the onboarding process, ensuring a seamless transition.
  • Process invoices, prepare monthly reports, and oversee budgets, expenses, and contracts to ensure accuracy.
  • Handle portal communications efficiently, responding to inquiries promptly and professionally.
  • Ensure accurate and timely accounting of all monthly rent payments.


Requirements of the Client Services Manager:

  • Bachelor’s degree required
  • At least 1 year of experience in commercial real estate or hospitality
  • Proficient in Microsoft Office Suite
  • Strong communication and relationship-building abilities
  • Ability to take initiative and excel in a fast-paced environment
  • Highly organized and detail-oriented, with a focus on accuracy


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