Are you someone with technical support experience or experience working in Identity and Access Management looking to join an enterprise organization that is a technology driven employer, then this opportunity is for you? We are seeking an IAM Analyst to join our team to provide outstanding support within an organization of over 20,000 users across North America. This position is responsible for all onboarding, offboarding, account creation and provisioning, role-based access and the monitoring of automated security processes to ensure they executed as planned. This person needs to be able to follow directions and have a strong discipline that when in doubt ask questions versus acting on guesses or assumptions. On this team of 4 IAM analysts this person will work with technologies including but not limited to: Active Directory, Windows 10, Google GSuite, Okta, etc. IAM Analysts should be reliable, trustworthy, be able to work in a fast paced, high-volume environment without direct manager supervision day to day. In this role you will not be answering phone calls, resolving technical issues over the phone, or making outbound calls to users. Any ticket you touch that needs follow up will be reassigned to the Service Desk. You will work from a list of tickets requesting access related to all new hires and terminations across this large organization. This is an awesome company with a great leadership team.

Required Skills:

• Must have at least 1 year experience in an enterprise service desk, technical support or IAM role
• Must be able to demonstrate a huge passion for information security
• Experience using a ticketing system to documenting work in each ticket in a detailed way
• Must be extremely motivated, possess "Go Getter" attitude, and be able to work a high sense of urgency and attention to detail
• Experience using Active Directory and ability to reset passwords, add/delete users as well as understand distribution lists and groups
• Ability to learn quickly and followed specific, detailed directions, accurately
• Must be responsible, driven, trustworthy, reliable, and able to work effectively without heavy managerial supervision
• Must have strong verbal and written communication skills
• Be proactive, mature and possess a strong sense of initiative and good judgement

Desired Skills:

• Experience supporting Google Suite
• Any experience in IAM
• Associates or Bachelors degree in information technology or related field strongly desired
• A+, Net+, Security related Certification or Microsoft related certifications a plus
• Experience working with ServiceNow
  

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

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Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.
Beacon Hill. Employing the Future™