Job Title: Project Specialist/Project Support Specialist

Duration: 6 Months

Location: Los Angeles, CA 90089

• The Office is seeking a Program Support Specialist to join our team.
• This role provides support in responding to email and phone queries pertaining to degree progress.
• Additionally, this position assists with routine maintenance on SIS processes, as well as processing various reports to assist with the maintenance of student records regarding diploma orders.
• The Program Support Specialist provides information on services to students and university departments in the areas of university policies and procedures, transfer credit, degree requirements, diplomas, and exceptions to academic policy.

The selected candidate will be expected to provide general support in:

• Transfer credit policies
• Course and degree requirements
• Catalog policies pertaining to Degree Progress
• Rules governing exceptions
• Graduation clearance
• Diplomas

Highly Preferred - but flexibility

Prior experience in higher education.

• Handling phone inquiries related to student records and policies.
• Managing emails and Oracle system tasks to support administrative processes.
• Generating and analyzing reports to assist with student record maintenance.