Job Title: Customer Service Assistant
Location: New Orleans, LA
Job Type: Full-Time
Job Summary:
We are looking for a friendly and dedicated Customer Service Assistant to join our team. The ideal candidate will have excellent communication skills and a passion for helping customers. In this role, you will be responsible for assisting customers with inquiries, providing product information, and ensuring a positive customer experience.
Key Responsibilities:

• Respond to customer inquiries via phone, email, and in person.
• Provide accurate information about products and services.
• Handle customer complaints and escalate issues when necessary.
• Process orders, returns, and exchanges efficiently.
• Maintain a clean and organized work area.
• Assist with administrative tasks as needed.
• Follow company policies and procedures to ensure high-quality service.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to handle challenging situations with professionalism.
• Strong problem-solving skills and attention to detail.
• Proficiency in basic computer applications.
• Ability to work well in a team environment.