Platinum Recruiting Group is partnering with a leading insurance provider in Boise, ID, to find a dynamic Director of Personal Claims.

This is an exciting opportunity to join a growing team and significantly impact a well-respected company. In this role, you'll lead and mentor a team of talented adjusters, drive operational excellence, and contribute to the continued success of our client's personal lines claims department.

Why this role is a worthy career move:

• Lead a High-Performing Team: Mentor and develop a team of skilled adjusters, fostering a collaborative and supportive environment.
• Impactful Role: Play a crucial role in improving claims processes and driving positive outcomes for both the company and policyholders.
• Competitive Compensation & Benefits: Enjoy a competitive base salary ($90k-$110k) plus an annual bonus, along with a comprehensive benefits package.
• Work-Life Balance: Embrace a hybrid work environment, offering flexibility and a healthy work-life balance.
• Growth Opportunities: Advance your career within a stable and reputable organization known for its commitment to employee development.

What you'll do:

• Oversee all aspects of claim file management, ensuring compliance with industry standards and best practices.
• Implement and drive organizational change initiatives within the claims department.
• Analyze claim trends and identify areas for improvement in efficiency and effectiveness.
• Hire and onboard new team members, providing them with the necessary training and support to succeed.
• Collaborate with other departments, including underwriting, legal, and marketing, to ensure seamless claim resolution.
• Foster a positive and inclusive team culture that values teamwork, accountability, and open communication.

What you'll bring:

• Bachelor's degree or equivalent experience; MBA preferred.
• 5+ years of experience in personal lines claims, with a strong track record of success.
• Proven leadership experience, including the ability to mentor, coach, and develop high-performing teams.
• Strong analytical and problem-solving skills with the ability to analyze data and identify trends.
• Excellent communication and interpersonal skills, with the ability to effectively communicate with all levels of the organization.
• Experience with data management and analytics tools.
• A strong understanding of insurance coverage and industry regulations.