Benefits
• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Job type

• Full Time

Number of Openings

• 1

Pay

• Annual salary $85,000 - $95,000

Schedule

• Monday - Thursday 8AM - 5PM
• Friday 8AM - 4:30PM

Job Summary

The Product Analyst will play a key role in working with our legacy application as it is being updated to a cloud-native platform which follows modern design standards. The Product Analysts may perform configuration management, performance and compliance improvements, conduct initial application triage, perform manual and regression testing, and help understand the software requirements and specifications through analysis as part of a feature team.

Essential Duties and Responsibilities

• Engage in Service Area Agile ceremonies within a feature team and perform tasks within the Software Delivery Lifecycle (SDLC).
• Develop as Subject Matter Expert in several technology and business domains supported by the Service Area.
• Document and communicate translation of business requirements into technical specifications.
• Advanced proficiency in configuration knowledge within the enterprise applications and complete configuration changes and implementations accurately based on the business requirements.
• Collaborate and communicate with feature teams to maintain process documentation that adheres to quality standards.
• Develop complex test cases, procedures and automated test scripts for feature implementation tasks anticipating customer needs and proactively testing solutions to meet functional requirements.
• Write and maintain documentation which could include descriptions of program development, logic, coding, testing, changes, and/or corrections.
• May provide or participate technical assistance in occasional on-call rotation after hours support and work with the team to troubleshoot and investigate system defects.
• Write advanced queries without guidance and develop a deeper understanding of more complex syntax.
• Provide mentorship to junior team members.
• Assist to research and identify patterns to improve overall quality.
• All other duties as assigned.

Job Qualifications

Required

• Associate's degree in information technology, Business or related field combined with a minimum of 4 year(s) of business experience required. In lieu of formal degree, equivalent combination of education, experience and/or applicable military experience may be considered.
• Experience in SQL.
• Experience testing in complex software applications.
• Experience in technical writing and/or software documentation.
• Strong analytical and problem-solving skills.
• Must have the capability to work independently as well as on a team in both a lead and support role and prioritize work while meeting critical deadlines.
• Must have experience working as a liaison between IT professionals and operational stakeholders.
• Advanced knowledge of Microsoft Office programs.
• Must be a United States citizen.

Preferred

• Experience designing and executing test plans for complex software applications.
• Bachelor's degree in computer science or Management Information Systems (MIS) or other related field with an emphasis in MIS.
• Experience working in a health care environment.
• 4+ years experience working in Agile / Large Scale Scrum methodology.
• 4+ years experience working as a liaison between IT, internal and external business leads, and end user community.
• Advanced understanding of database structures with the ability to learn the concepts of software setup, configuration, and customization, as well as basic understanding of relationships between database tables.
• Advanced knowledge of .Net application or applicable application Configuration and SQL query skills.
• Demonstrated successful implementation of small-scale technology projects.
• Experience in analysis, design, and release of software implementations.
• High level of adaptability to changing work environments.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Security

Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management.

Disclaimer

This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Coast Professional, Inc. is an Equal Opportunity/Affirmative Action, M/F/Vet/Disability Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)