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Our client is seeking an onsite Call Center Representative to join our team and provide exceptional customer service to our clients. Excellent phone skills and a strong attention to detail are key in this role. If you have experience in handling incoming phone calls, responding to emails and voicemails, and possess a keen ability to route calls effectively, we want to hear from you!
About the Job:

• Answer and document incoming phone calls.
• Provide accurate information to callers from the website and other platforms.
• Send faxes or print documents when requested.
• Monitor and respond to emails and voicemails.
• Route calls to the proper destination when required.
• Complete additional administrative or other relevant tasks as needed.
  About You:
  • 1+ years of call center experience is highly preferred.
  • Bilingual with English and Spanish fluency is highly preferred.
  • Excellent phone presence and communication skills.
  • Experience with SharePoint and tech savviness is preferred.
  • Possess strong attention to detail and accuracy.
    About the Position:
    • $23/hr while temporary
    • $25/hr when permanent
    • 100% on-site during the first six months
    • Hybrid once permanent.
    • Office in Rockville, MD.
    • Free parking!
      A1395825DC-Temp_1729272269
      To Apply for this Job Click Here