Job Overview:nnThis position is responsible for cleaning and moderate maintenance in assigned areas of communities/common areas (including offices) so that each property is maintained in a clean, orderly and luxurious condition for the residents, employees, and public. She/he may be required to perform tasks which involve following the required procedures for washing, cleaning, disposing, and maintenance or replacement of equipment and furnishings.nnYour Responsibilities:nnAlways provides five-star customer service by responding to work order requests, telephone calls, email and other correspondence in a timely and courteous manner.nAdheres to the company Mission Statement, Values and Global Service Standards of FirstService Residential.nAssist with general repairs, such as light carpentry, electrical work/masonry, exterior wall plumbing, light masonry (such as sign and light installation), and/or woodworking (such as fence or deck repairs).nLight locksmithing (such as changing locks/door knobs/etc).nMaintains/logs work order requests and status in company application, including detailed explanations of completed work, necessary parts for repairs, and/or delays.nEnsures that relevant resident and guest concerns are resolved in a professional and timely manner. Reports any dissatisfaction to General Manager/Director.nAssists Porters with cleaning and maintenance duties as assigned including, but not limited to, sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs/equipment, and window cleaning.nOperates various mechanized cleaning equipment, such as vacuums, polishers, buffers, pressure washers, etc.nReplaces, assists with setup/takedown, and/or builds new equipment and/or furnishings as needed, including assistance at resident functions.nHandles various cleaning solvents, chemicals, etc. Complies with all regulations such as OSHA, EPA, State Health Department, etc.nCleans air vents, replaces filters and light bulbs.nStrips, pressure washes, cleans, and recoats floor areas when necessary or as scheduled.nMaintains assigned equipment in good working condition.nInventories and requests or purchases maintenance supplies and materials in a cost efficient manner.nMaintains shop, equipment rooms and storage areas in a neat, organized and secure condition.nActs as the liaison to ensure any needed repairs (outside of general maintenance) are immediately reported to the manager.nMust be prompt, on time to work and have good, regular attendance.nMay be required to work overtime, as required.nFacilitates company safety procedures and ensures that policies are carried out. Follows safety procedures and maintains a safe work environment.nPerforms other job-related duties as directed and miscellaneous projects as assigned.nnSkills & Qualifications:nnEducation/Training: High school diploma or equivalency preferred. Three years of maintenance support experience strongly preferred. Basic knowledge of HVAC, plumbing, and electrical systems.nExperience/Knowledge/Abilities: Must possess strong maintenance background; 3+ years of related work experiences. Experience using hand and electrical tools. Strong working knowledge of customer service principles and practices. Excellent interpersonal, mechanical and communication skills. Self-starter with good verbal and written communication skills. Strong time management skills and ability to multi-task is required. Ability to read, analyze, and interpret technical procedures, drawings, and regulations or documents with a similar degree of complexity is required.nDriving Requirements: Driving as required using own transportation. Valid driver’s license and automobile liability insurance required.nSpecial Requirements: Ability to lift 50 – 100 lbs following appropriate safety procedures; complete all required forms. Ability to respond to emergencies in a timely manner. Climb ladders and work at heights above ground level (maximum 8 ft). Regular and predictable attendance.nnEquipment/Machinery/Tools: An associate in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:nnUser-Moved aids - wheelbarrows, dollies, hand-trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.nnHousekeeping items - mop, broom, vacuum cleaner, carpet cleaning equipment, buffer, step ladder.nMaintenance tools/equipment – hand and electrical tools such as hammers, hoists, saws, drills, and wrenches.nPhysical Requirements:nConstant need (66% to 100% of time) to be on feet.nnHave constant need (66% to 100% of time) to perform the following physical activities:nnCrawl in small and tight spacesnnAbility to work in different environmental working conditions (e.g. heat, cold, wind, rain); Walk and climb stairsnHandle, finger, grasp and feel objects and equipmentnReach with hands and armsnAbility quickly and easily navigate the property/building as required to meet the job functionsnRepeat various motions with the wrists, hands, back, and fingersnRequires working in damp, dusty and dirty areas, and outside facilities.nAttendance-Regular and Predictable (REQUIRED)nnWhat We Offer:nnAs a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.nnCompensation: $20 - $22 / hournnDisclaimer:nnThis is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.nn#I-OS1nn#LI-DNI