Vaco Phoenix is working with a client in North Phoenix who needs a Customer Service Representative with manufacturing experience to join their growing team. These are contract to hire position and is 100% onsite. The client is interviewing this week!
nResponsibilities: n

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• Provide customers with pricing, delivery, and product information. n
• Answer customer questions, resolve problems, and perform other marketing activities (i.e. promote and sell products, and enter or confirm sales). n
• Monitor and address commercial requirements on customers’ portals and forward quality and technical requirements to the appropriate Department.n
• Receive and or place telephone calls, which are non-routine and may require deviation from standard procedures. n
• Receive and answer customers’ questions, comments or complaints while following established guidelines. n
• Prepare responses to customers in required format. n
• Act as a liaison between the customer and various departments within the company. n

nQualifications: nn

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• Ability to effectively present information and respond to questions from co-workers, and customers. n
• Ability to interface effectively with various interlocking departments n
• Ability to acquire extensive knowledge of the Company’s product lines and applications.n
• Possess effective time management skills.n