The Operations Manager will support the Chief Executive Officer (CEO) and the executive management team in the daily operational activities to ensure business growth, sustainability, and efficient company operations. This individual will collaborate with various departments, including technology, marketing, People and Culture, and project leads, to streamline processes and manage relationships with stakeholders, consultants, and internal teams.

Key Responsibilities:

• Assist in managing daily operations to achieve business growth and sustainability.
• Collaborate with technology and marketing teams to maintain web systems and branding.
• Partner with HR to streamline consultant onboarding and ensure project scopes are clear and billing is accurate.
• Review and improve operational systems and processes.
• Track operational risks and provide strategic solutions.
• Support CEO in long-term planning, reporting, and managing special projects.
• Oversee and report on KPIs regularly.
• Ensure smooth execution of operational, administrative, and compliance functions.

Qualifications:

• Bachelor's degree in Business, Operations, or related field (Master's preferred).
• 5-7 years of experience in operations management.
• Strong project management, communication, and leadership skills.
• Experience with financial reporting, HR, and process improvement.
• Proficient in Microsoft Office and operational tools.

Preferred Qualifications:

• Experience in consulting or philanthropic industries.
• Knowledge of marketing, branding, and web technologies.