Description
Our amazing finance team is growing and we're looking for a highly motivated and driven Collections Specialist to join us in New York. This individual will be a key contributor to our cash collection efforts. In this role, communicating with customers by e-mail and phone regarding open invoices and balances as well as assisting internal stakeholders, such as Account Managers and the Billing Team.
About The Role
In this role, you will be part of the global Accounts Receivable team and your main responsibilities will include:

• Record accurate data and updates so that management can remain up to date with the collection efforts and assist with forecasting.
• Manage an Accounts Receivable Balance and continuously strive for timely collections.
• Update and sync all the relevant systems and teams to ensure the most efficient collection process.
• Reconcile payments with customer open balances and organize refunds when required.
• Communicate and help customers/internal stakeholders with questions regarding invoicing and open balances in a timely manner.
• Continuously create improvements to our processes.
• Assist with accounting month-end and quarter-end processes.
• Support the finance team with any other functions where required.

Requirements

• 2+ years of collections/account receivables experience
• Highly motivated and able to manage own workload independently and efficiently
• Proficient with Excel
• Capable of managing a variety of tasks and effectively assessing the priority and urgency of each.
• Ability to work within a global team
• Excellent spoken and written communication skills

Please note that this role is on a hybrid model.
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
For New York City-based hires only: Compensation Range: $60,000 - $85,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations
#BI-Hybrid