Attributes

Attributes that are highly desirable in this Senior Quality Assurance Analyst role are as follows:

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Five years of experience in software testing

• Extensive hands-on experience executing Test Scripts, and documenting outcomes

• Experience documenting test strategies, test plans and test cases, tracing test cases to requirements

• Expertise with requirements gathering, documentation, mapping, UAT Testing, & Test Scripting

• Experience implementing test automation, and performance testing

• Clear understanding and knowledge of QM Concepts, Methodologies and Testing Techniques

• Ability to translate User stories into functional and non-functional requirements and test artifacts

• Experience in the public sector or higher education sector would be much preferred

Prior Experience

Prior experience in the following areas would be an additional asset for consideration:

• Prior experience working on HRIS projects.

• With complex projects with multiple concurrent streams of work.

• With Prince2 Project Management.

• Working with a Privacy Officer and Information Security Officer.

• Working in a multi-union environment with several collective bargaining units.

• Facilitating planning sessions/workshops with large diverse groups.

Responsibilities

The deliverables that the selected Senior Quality Assurance Analyst include but are not limited to:

• Preparing the test strategy, test plan and associated presentation materials

• Preparing and updating templates for test cases and test scripts

• Review existing test cases and test scripts and providing feedback

• Work closely with the project team to ensure test cases and test scripts are written as required

• Communicate regularly with testers to review progress, escalating issues to the Project Manager

• Preparing and updating defect and issue reports

• Preparing and updating software quality metrics reports

• Contributing to project weekly status reports

• Responsible for the final software quality report

• Creating a test calendar and keeping it updated

• Recommendations for User Acceptance Testing

• Weekly status report detailing their tasks completed during the week, tasks scheduled for the upcoming week, estimated effort to complete; backlog items

• Weekly timesheet submission

• Leading/facilitating workshops with project teams and stakeholders, including senior executives

• Leading stakeholder communications, managing stakeholder expectations

Skills

Excellent interpersonal and listening skills.

• Excellent analysis and problem-resolution skills.

• Excellent organizing and facilitation skills with cross-functional multi-department teams.

• Excellent communication skills; oral, written and presentation.

• The ability to multi-task, leading test execution on one stream of work while strategizing and planning the testing for a different stream of work

DESIRABLE EDUCATION REQUIREMENT

• An undergraduate degree in Business Management, Engineering, Computer Science or other demonstrated relevant degree; or
• A college diploma with a specialization in Business Analysis or Project Management; and
• A certification in business analysis (ex: ECBA™, CCBA™ or CBAP™ or PMI-PBA®) or certification in project management (ex. PMP®, PRINCE2™); and
• A certification in Quality Management from a recognized institution.

DESIRABLE EXPERIENCE REQUIREMENT

• 10 years of experience and responsibility for all aspects of Quality Assurance including requirements gathering, documentation, mapping, UAT Testing, & Test Scripting.
• Demonstrated clear understanding and knowledge of QM Concepts, Methodologies and Testing Techniques and
• 8 years of experience with translating User stories into functional and non-functional requirements and test artefacts; and
• 8 years of extensive hands-on experience executing Test Scripts and documenting outcomes; and
• 8 years of experience in software testing; and
• Experience working in a Higher Education environment; and
• Experience in information technology-related projects; and
• Experience with senior executive and stakeholder management.

DESIRABLE TECHNICAL REQUIREMENT

• Proficient with project management software (ex. MS-Project desktop, MS Project Online); and
• Proficient in the use of MS Office productivity tools (ex. MS Word, Excel, PowerPoint, Outlook); and
• Proficient in the use of MS Teams and SharePoint; and
• Experience with diagramming software (ex. MS Visio).