Do you want to provide exceptional desktop support in a dynamic IT environment?

Are you looking for a role that values client satisfaction and operational excellence?

If these questions resonate with you, you may be a great fit for this opportunity! This firm is seeking an experienced Desktop Support Professional to deliver top-notch helpdesk and systems support. You’ll work collaboratively to support over 200 users across a diverse technology landscape, including Windows and MacOS devices, Apple mobile devices, Hybrid AD, and M365.

This role involves hands-on troubleshooting, white glove support, and facilitating employee onboarding and offboarding.

What you need:

• 5+ years of experience in IT Support.
• Strong expertise in Windows 10/11, Active Directory, and M365.
• Familiarity with MacOS and iPhone support.
• Experience with endpoint management, patching, and security platforms.
• Excellent customer service and communication skills.
• Positive attitude and resourcefulness in troubleshooting.
• Experience with SCCM, Intune, and ITIL processes is a plus.
• Relevant certifications like A+, M365 Fundamentals, or Security Fundamentals are preferred.

What you will receive:

• Highly competitive compensation package.
• 401k with company match.
• Vacation, sick time, and company-paid holidays.
• Multiple medical plan options.

If this opportunity sounds interesting to you, please apply now!