Position: Case Management Coordinator

Type: Contract to Hire

Duration: 3 months contract to hire

Location: Ashland, OR

Pay Rate: $17/hr

Description:

This is an entry-level role, ideal for candidates eager to develop their skills in a professional office environment. The Case Management Coordinator will focus on the management and input of data related to workers’ compensation claims. You will work closely with medical and insurance professionals, utilizing claims tracking software to review and evaluate case details.

Responsibilities:

• Accurately input, maintain, and update case-related information in the company’s database systems.
• Assist with the processing of workers’ compensation claims, including research and documentation of case files.
• Communicate effectively with medical and insurance professionals to gather required documentation and ensure cases progress efficiently.
• Use claims tracking software to monitor the status of return-to-work cases.
• Review case files for completeness and accuracy, ensuring all data is properly documented.
• Handle inbound and outbound communications in a professional manner, both via email and telephone.
• Collaborate with team members to meet deadlines and maintain high standards of quality in all data-related tasks.
• Adhere to confidentiality and data privacy regulations.

Qualifications:

• Bachelor’s degree or Associate degree, plus a minimum of two years of office experience.
• Proficient typing skills with a speed of at least 40 words per minute.
• Solid knowledge of Microsoft Office (Word, Excel, Outlook), and familiarity with database management systems.
• Demonstrated experience in data entry with strong attention to accuracy and detail.
• Professional telephone manner and strong business writing skills, including grammar, spelling, punctuation, and composition.
• Ability to work independently, manage time effectively, and meet deadlines under pressure.
• Must be fully vaccinated against COVID-19 and able to provide proof of vaccination.
• Comfortable working in an office that occasionally has dogs and foster kittens as visitors.

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