Our client is seeking a Desktop Support Analyst for an IMMEDIATE 6-12 month contract to hire opportunity in Lincolnshire, IL. The rate for this position is $25-30/hr., depending on your experience level.

In this role, you will provide on-site, desktop support to the client’s internal employees in 2 large warehouse facilities (this is not a phone support role, but an active end-user support one). The main facility is in Lincolnshire, IL (which will be your primary location), and another is in north Chicago (about 45 minutes away).

Requirements include:

• 3+ years of desktop support experience, preferably in a manufacturing, production, or warehouse environment
• Experience supporting desktop/laptop computers with Windows 10 operating systems running Microsoft Office 365 preferred
• Ability to troubleshoot data, telecom, VoIP, wireless, and VPN issues
• Experience with Active Directory (adding and deleting users; group policy)
• Degree and/or Certifications in Information Technology, Computer Science, Engineering, related field, or equivalent experience is preferred
• Excellent communication and customer service skills