Description

1. Home
2. Search Jobs
3. Job Description

• We are seeking a CSC Customer Service Rep II to join our Customer Service team.
• The primary responsibilities of this role include answering phones for both public and internal customers, documenting and dispatching work requests, assisting in special projects, and monitoring environmental alarms.
• The ideal candidate will have excellent customer service skills and the ability to handle difficult situations with professionalism.

• Answering phones for public and internal customers
• Documenting and dispatching work requests
• Assisting in special projects
• Monitoring environmental alarms
• Assisting with workflow and assignments for patient transporters
• Providing feedback to leadership on process improvements
• Performing all position appropriate duties in a competent, professional, and courteous manner

• High School Diploma/GED Equivalent

• Ability to handle difficult situations and provide conflict resolution
• Ability to read and write in English
• Ability to work in a fast-paced environment
• Experience in an administrative support role and/or customer service preferred
• Healthcare, call center, or dispatch service experience preferred
• Management retains the right to assign or reassign duties and responsibilities as needed

• $17 - $18/hr.

• Customer Service
• administrative support
• Healthcare
• Documenting
• dispatching

• Recruiter
• Email
• Phone
• Rohan Lazarus