Hybrid in San Diego, CA

NO C2C Candidates

Day to Day:

• Involved in contact centers Capacity Planning and workforce management.
• Data analysis: Collect and analyze data related to production capacity, including machine utilization, labor resources, and production schedules.
• Forecasting: Predict future capacity requirements based on demand forecasts, production schedules, and historical performance data.
• Modeling: Develop and maintain capacity models to simulate different scenarios and assess the impact of changes in demand, production processes, and resource availability.
• Reporting: Generate and present reports on capacity utilization, constraints, and potential bottlenecks to stakeholders and management.
• Resource allocation: Determine the optimal allocation of resources (e.g., equipment, labor) to meet production goals and maximize efficiency.
• Process improvement: Identify opportunities to enhance production processes, reduce waste, and increase capacity through process optimization and automation

Required Skills:

• Excel Proficiency
• Google Sheets
• Capacity Planning
• Data analysis
• Presentation skills