Network Technology Specialist

Schedule : Hybrid - 2/3 days in office (Dallas ) and 2/3 days remote

Pay Range : $33 - $38/hr

Industry : Large electric/utilities company

Contract: 6 months + (high likelihood of extending)

Summary

We are seeking a Network Technology Specialist to serve in a key role managing our Advanced Metering System (AMS) RF mesh network. The ideal candidate will provide expertise across a broad range of responsibilities while working independently under normal supervision.

Key Responsibilities

• Manage and maintain documentation for network hardware systems and procedures in the document database
• Create work requests, track material assignments, and schedule work using enterprise management systems
• Conduct router and collector surveys, develop installation designs, and integrate material requirements with work management systems
• Lead problem resolution efforts with a focus on first-attempt resolution and root cause analysis
• Collaborate across departments to troubleshoot and resolve communications issues affecting meters, routers, collectors, modems, and other communications devices
• Oversee firmware upgrades for approximately 3.7 million meters, routers, and collectors across the network infrastructure
• Ensure adherence to safety protocols and maintain IT safety standards
• Coordinate with field technicians on troubleshooting, scheduling, and testing activities
• Provide technical support for distribution automation devices utilizing the AMS RF Mesh Network

Required Qualifications

• Technical or Advanced degree
• Strong understanding of telecommunications network design and architecture
• Knowledge of equipment technologies, industry standards, and regulatory requirements
• Comprehensive IT knowledge and troubleshooting skills
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook)
• Experience with SQL or other database management languages
• Familiarity with SharePoint and Internet/Intranet applications
• Strong organizational and interpersonal skills

Preferred Qualifications

• Experience with work management information systems
• Knowledge of advanced engineering geographic information systems
• Proficiency in Tableau or similar data visualization tools

The ideal candidate will demonstrate the ability to:

• Design technical solutions that align with industry standards
• Conduct trend and capacity analysis to anticipate business environment changes
• Stay current with evolving telecommunications regulations and technologies
• Work effectively both independently and as part of a team
• Communicate technical concepts clearly to various stakeholders

The position offers an opportunity to work with cutting-edge technology in a dynamic environment while contributing to the reliability and efficiency of critical infrastructure systems.