Payroll Manager

Your Role

A leading global company is seeking a Payroll Manager to join its evolving HR Shared Services & Operations team at its Billerica, MA location.

The North America Payroll Manager will lead a team responsible for payroll delivery in Canada and the U.S. This critical role oversees payroll accuracy, compliance with employment tax regulations, reporting, and resolution of employee inquiries. Responsibilities include managing a team member and collaborating with a payroll vendor for processing.

As part of the broader HR team, this position represents payroll in cross-functional projects, works closely with the HRIS and Benefits teams to identify and implement improvements, and collaborates with Internal Audit, Finance, and other teams to ensure effective processes.

This hybrid role is based in Billerica, MA, with in-office work required on Tuesdays, Wednesdays, and Thursdays.

How You Will Make an Impact

• Ensure payroll is processed accurately, consistently, and in compliance with all local, state, and federal regulations.
• Prepare and submit payroll files for U.S. and Canada, covering garnishments, benefit contributions, and taxes for over 1,300 employees.
• Administer the in-house time management system and validate hours submitted from various locations.
• Audit third-party statutory reporting for accuracy and compliance, including payroll taxes, W-2s, and T4s.
• Partner with Accounting on payroll funding, reconciliations, and related matters.
• Act as the primary point of contact for Internal Audit and Controls.
• Manage payroll specialists, fostering team development and cross-training.
• Establish and refine payroll standards and procedures while resolving complex issues.
• Lead payroll improvement projects and collaborate with other teams for continuous process enhancement.
• Support payroll compliance through audits, updates to payroll processes, and Sarbanes-Oxley participation.
• Oversee payroll vendor system maintenance, updates, and testing.
• Represent payroll in company initiatives, particularly those involving new technology implementations.

What You Will Bring

• A bachelor’s degree in HR, Finance, or Business Administration; or equivalent payroll certification and experience.
• Certifications such as Certified Payroll Professional (CPP) or Certified Payroll Manager are preferred.
• 7+ years of payroll processing experience, including Workday payroll systems.
• 3+ years of supervisory experience within a payroll department.
• Expertise in U.S. and Canadian payroll, including multi-state and federal employment laws.
• Experience managing payroll for over 1,000 employees across multiple locations.
• Knowledge of system implementation, scaling, and change management.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent problem-solving, organizational, and customer service skills.
• A collaborative and detail-oriented approach with a strong sense of urgency.

What You Can Expect

• Dynamic Team Environment – A fast-paced, collaborative, and meaningful workplace.
• Hybrid Work Model – Flexibility to work from home two days a week while fostering in-office connections three days a week.
• Professional Growth – Training, peer coaching, and opportunities to grow your role and impact.
• Meaningful Work – Contribute to sustainable solutions that support a cleaner and more affordable future.
• Comprehensive Benefits – Competitive packages starting on day one.
• Supportive Culture – A team that values direct feedback, collaboration, and mutual success.