Job Description: The candidate selected might be asked to come into the office up to 2 or 3 days per week." Quality Analytics (OA) is a product group that develops on-premises and cloud analytic solutions. Our product line designers oversee a portfolio of product teams, identifying patterns and use cases across the portfolio to better serve their end users. They apply a design thinking mindset, user research skills, and business strategy to align teams around a human-centric roadmap. They collaborate closely with product owners, product managers, and fellow designers across their portfolio.

What you’ll be able to do:

• Take the stage. Facilitate and lead design thinking sessions with various technical and non- technical stakeholders

• Conduct generative user research such as contextual inquiry, ethnography, field research, user interviews, and stakeholder interviews

• Transform user research into assets such as affinity walls, journey maps, empathy maps, story boards, personas, etc.

• Justify your research strategy and insights to stakeholders (un)familiar with the UX discipline

• Work as a collaborative team member with business partners, product managers, developers and fellow designers.

• Provide mentoring, teaching, and leadership to fellow designers and team members

• Evangelize UX within your team and across the department

Skills Required:

• User Research

• Wireframing/Mockups

• Prototyping

• Usability Testing

• Task Flow

• Information Architecture

• Peer Leadership

• Team Collaboration

• Project Management

Skills Preferred:

• InVision

• Sketch

• Excel

• Word

Experience Required:

• 3+ years proven experience in the UX, product management, or a mixture of the two

• 2+ years of experience in user research

• 2+ years of experience in facilitating design thinking and ideation workshops

Experience Preferred:

• Passion for growing your skills, tackling challenging problems, and sharing your learnings with other

• Research chops, strong leadership skills, and diversity of experience are all a plus!

• 3 + years of relevant product management experience

• Ability to build credibility and trust with team members and senior leaders

• Ability to work in a fast-paced environment with changing priorities.

• Prior member of a Lean/Agile product team

Education Required:

Bachelor’s degree

Education Preferred:

• Bachelor’s or master’s degree in human-computer interaction, human factors, psychology, communications, or equivalent