We are looking for a Full-Time Branch Manager in the Stamford, CT area. Our ideal candidate has a solid understanding of business, strong leadership skills, and excellent customer relations abilities. You can motivate and inspire your teams while maintaining strong client relationships!

About the Role: The Landscape Branch Manager will act as a primary point of contact for clients, providing exceptional service to meet their needs and foster long-lasting relationships that enhance customer retention. Additionally, the Branch Manager will play a key role in helping the branch achieve its revenue targets. The ideal candidate must be proficient in managing job sites, overseeing personnel and crews, and handling equipment effectively.

**Responsibilities**

- Develop and maintain long-term relationships with key clients, communicating with them regularly.

- Inspect key client properties to monitor their performance and overall quality of service.

- Ensure annual renewal of existing accounts.

- Coordinate and manage client service teams effectively.

- Assume full responsibility for the branch's Profit and Loss (P&L) statement.

- Collaborate with the Controller to accurately track branch performance and develop annual budgets for the branch.

- Ensure timely and accurate billing processes are in place.

- Ensure all contracts are executed properly.

- Safeguard the proper use and maintenance of all branch assets.

- Identify staffing needs and implement recruitment strategies.

- Monitor the branch's safety record and implement methods to improve workplace safety practices.

- Guide and monitor the performance of Account Managers and Operations Managers.

- Implement and enforce company policies and procedures as established.

- Drive the development of new contract and enhancement sales processes.

- Ensure that new sales goals for the branch are properly budgeted.

- Collaborate with the Business Developer to meet or exceed sales goals.

- Identify potential clients to reach sales targets and communicate these to the Business Developer.

- Understand and accurately estimate job requirements.

- Ensure proper documentation is completed for all employee changes.

- Communicate with, counsel, train, discipline, evaluate, and develop growth plans for employees.

- Contribute to achieving operational objectives in grounds management by providing information and recommendations for strategic planning and reviews.

- Prepare and implement production, quality, and customer service standards; resolve problems and determine improvements.

- Work effectively in a fast-paced environment while maintaining a high sense of urgency.

- Uphold company policies, procedures, and core values at all times.

Qualifications

• 10+ years of commercial landscape experience
• 2+ years of Landscape Branch Management experience

Required Skills

• Leadership
• Ethical Conduct
• Tech Savvy
• Financial Acumen
• Organizational Skills
• Project Management
• Snow Removal
• Landscape Maintenance

Salary commensurate with experience.