Job Title: Senior Infrastructure Engineer

Location: Washington, DC - ONSITE

Responsibilities:

• Lead the design, implementation, and administration of both on-premises and cloud-based infrastructure, with expertise in GCP and AWS.
• Develop and deploy tailored solutions to meet business and technical objectives, acting as the primary technical contact for platforms including Windows, VMware, Hyper-V, Active Directory, and third-party systems.
• Produce high-level and detailed design documentation (HLD & LLD) to ensure smooth transitions between development and operational teams.
• Manage internal systems, COTS applications, databases, virtual environments, and security systems, including multifactor authentication with tools such as Splunk, SolarWinds, Big Query, Looker, and storage arrays.
• Facilitate clear and detailed communication between business and technical teams to ensure alignment and understanding of project requirements.
• Provide Tier 3 technical support for in-depth troubleshooting, root cause analysis (RCA), and resolution of complex technical issues.
• Implement standardized processes to proactively address recurring issues, coordinating resolution efforts across multiple teams.
• Maintain a knowledge base to streamline issue resolution and ensure efficient operations.
• Collaborate within a team to design innovative, stable, secure, and scalable next-generation Data Center network solutions.
• Lead the design, delivery, and management of Windows, VMware, and Active Directory solutions across multiple US-based data centers.
• Prepare and present executive-level summaries and proposals on technical solutions and their benefits.
• Work with third-party vendor security tools that integrate with VMware and Windows environments.
• Offer guidance on operational deployment and assist with troubleshooting and performance optimization.
• Manage risks associated with assigned platforms and proactively implement mitigation strategies.
• Assist with automation for monitoring, alerting, availability, and recovery systems.
• Contribute in an Agile environment, adapting to changing priorities and delivering high-quality solutions.
• Serve as a trusted resource for leadership and operational teams.
• Perform other duties as required.

Minimum Qualifications:

• Bachelor’s degree or equivalent experience in Information Technology, Engineering, or a related field.
• 10+ years of hands-on experience in planning, designing, implementing, and supporting enterprise multi-vendor, multi-platform networks.
• Strong presentation and public speaking skills, with the ability to communicate technical concepts to non-technical audiences.
• Proven ability to drive business requirements and prioritize work independently.
• Excellent interpersonal, written, and verbal communication skills; adept at working with all organizational levels.
• Ability to work autonomously or collaboratively within a team, managing multiple priorities in a fast-paced environment.
• Strong attention to detail, organizational skills, and a commitment to providing high-quality service to internal stakeholders.
• Proactive mindset with a focus on continuous improvement and project follow-through.

Technical Skills:

• In-depth experience with VMware vSphere and VMware Horizon.
• Proficient in Office 365 administration, including Intune and Microsoft Defender.
• Experience with VMware vRealize suite.
• Extensive hands-on experience with AWS, GCP, or other public cloud platforms.
• Strong understanding of SAN, block storage, NFS, and VMware infrastructure.
• Familiarity with Palo Alto, VMware NSX, and Arista MSS is a plus.
• Expertise in managing Windows infrastructure, including Active Directory, DNS, DHCP, group policies, and domain trust relationships.
• Knowledge of security architectures and technologies, with a focus on layered security and multifactor authentication.
• Experience with Single-Site, Multi-Site, and Federation environments.
• Familiarity with Cisco and Arista networking equipment.
• Hands-on experience with Palo Alto firewalls and Panorama software.
• Certifications such as VCDX, VCAP, or VCP are highly desirable.
• Linux experience is a plus.