Administrative/Operational HR Specialist Role

We are seeking an HR Specialist to join the HR Employee Solutions team. This function provides operational and advisory support to HR business partner teams, as well as to employees and managers across the organization on various processes throughout the employee lifecycle. The HR Specialist will primarily focus on HR generalist processes.

Responsibilities include the following:

• Providing comprehensive Tier 1 administrative support, including case routing, responding to administrative employee inquiries, and ensuring compliance with company policies and employment regulations, all while upholding confidentiality, timeliness, and attention to detail.
• Working with employees, managers, and HR Business Partners on sensitive employee matters, including medical accommodations, leaves of absence, and background check escalations.
• Documenting appropriate case notes in a centralized system and escalating matters when needed.

Qualifications:

• Bachelor's degree required with at least 1-2 years of HR generalist experience.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite and HR Information Systems.
• Excellent interpersonal skills with demonstrated patience, tact, and respect.
• Excellent judgment; knows when to escalate.
• Ability to navigate multiple stakeholders.
• Experience dealing with sensitive matters.
• Ability to maintain confidentiality.