Title: IT Support Engineer

Location: Hybrid, Alpharetta GA (3 days onsite)

Type: Permanent role

About Client:

Client is a leading investment solutions provider, managing $12.2 billion in assets and specializing in index and active ETFs, hedge funds, UCITS, and separately managed accounts (SMAs) . With a track record of launching over 120 ETFs in the past decade , we leverage cutting-edge technology to drive investment innovation.

About the Role

We are seeking an IT Support Engineer to serve as the first line of defense for our technology needs. This role is ideal for a candidate with 5-10 years of experience , who has worked beyond traditional desktop support and has hands-on expertise in administering cloud-based accounts, troubleshooting Microsoft 365 integrations, and supporting Azure environments . This position requires a problem-solver who can support end-users while collaborating on infrastructure projects and improving processes alongside our Managed Service Provider (MSP) .

Key Responsibilities

• Provide advanced IT support for Microsoft 365, including administration of cloud accounts and integrations.
• Set up and manage workstations, user accounts, password resets, and troubleshooting while ensuring a seamless onboarding experience.
• Act as a technical liaison between internal teams, external vendors, and the MSP, ensuring efficient issue resolution and process improvements.
• Assist with Single Sign-On (SSO) integrations and basic data management within Azure environments .
• Support network troubleshooting , understanding IP addressing, connectivity issues, and basic networking principles .
• Engage in technology projects , including software rollouts, system upgrades, and security enhancements.
• Provide support for external clients and custodians , ensuring seamless communication and technical assistance.

Qualifications & Experience

• 5-10 years of IT support experience, with at least 5 years in an advanced support role .
• Strong knowledge of Microsoft 365 administration and experience with its integrations .
• Exposure to Azure environments and the ability to troubleshoot cloud-based systems .
• Basic understanding of networking concepts , including IP configurations .
• Excellent communication and problem-solving skills, with the ability to interact with internal teams and external partners .
• Experience working with Managed Service Providers (MSPs) is a plus.
• Bonus:
• Experience in financial services or a similar regulated industry.
• A technical degree (preferred but not required).

Why Join the client?

• Be part of an innovative and growing investment firm that leverages technology to drive success.
• Gain exposure to cutting-edge financial technology and cloud-based systems.
• Work in a collaborative, fast-paced environment with opportunities to contribute to IT strategy and infrastructure improvements.

If you’re a technically skilled, solutions-driven IT professional looking for a dynamic role in a growing firm, we’d love to hear from you!

About Us: Established in 2004, SPECTRAFORCE ® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE , your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRAFORCE , we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $75000.00/yearly.