PRIMARY RESPONSIBLITIES INCLUDE:

Education Services

• Create and maintain monthly schedules for all Ascend Dallas Education Programming including classes hosted at partner sites.
• Build all education courses in the Learning Management Systems and Salesforce Database.
• Quality controls the accuracy of LMS to Salesforce education automation for reporting.
• Manage day of virtual onsite education coordination including but not limited to equipment classroom materials and logistics.
• Create, Update and Organize Education Curriculum
• Communicate Education Volunteer Needs to Volunteer Coordinator
• Develop and distribute client newsletter to advertise monthly education offerings.
• Assure all onsite clients are connected to resource, and coaching services.
• Assist in creating social media content for Monthly Education programming.
• Prepare and maintain internal reports and coordinate internal meetings to develop community education strategies

Agency

• Understand the mission of Ascend Dallas, communicating programs and services effectively, serving as a primary community liaison for coalitions and marketing efforts.
• Meet established targets and KPIs.
• Supports agency mission, procedures, and outcomes by demonstrating eagerness to learn and assume responsibility; seeking out and accepts increased responsibility. Showing persistence and seeks alternatives when obstacles arise; taking initiative to offer resolution plan; Working within the system in a resourceful manner to accomplish reasonable work goals; showing flexibility response to process change and adapting to and accommodating new methods and procedures.
• Accepts direction and feedback from supervisor and follows through appropriately.
• Performs other duties as assigned.

KNOWLEDGE & EXPERIENCE:

• Bilingual/Spanish preferred
• Bachelor’s degree in social work or related field preferred
• At least two years’ nonprofit experience; experience working with volunteer programs, volunteer management preferred.
• Understanding of social media platforms and best practices. Knowledge of other 3rd party applications such as MailChimp, Salesforce, Microsoft Office Suites.
• Creative and self-starter; excellent written and verbal communication skills, demonstrating responsiveness, persistence and reliability.
• Demonstrated ability to establish and maintain positive working relationships with others; able to work independently and take initiative.
• Strong organizational and time management skills
• Ability to work flexible schedule (May be required to work some evenings/weekends).
• Must have reliable transportation, local travel required.