Staffing Now, a division of SNI Companies, has an immediate opening for a full-time bilingual customer service/collections position working in a professional office environment. Our client works with 2,500 government clients nationwide providing services to the collection of delinquent receivables.

A summary of responsibilities include:

• Handling inbound and outbound phone calls taking payment information, arranging payments and updating account information
• Assisting with escalated calls if adjustments or credit need to be made to the account
• Provide support with other administrative tasks as assigned

Qualifications:

• Must be bilingual in English/Spanish
• 1+ years of customer service experience, call center experience is a plus
• Excellent communication skills verbal and written
• Basic to intermediate technical skills

Compensation and Benefits:

• The compensation for this position starts at $17.00 an hour. Insurance, and other benefit options that are offered include:
• Medical, Dental and Vision
• Disability Insurance
• Supplemental Life Insurance
• Health Savings Account (HSA)
• Fixed Indemnity Plans
• Voluntary Benefits
• Other

Terms: Contract to hire

• Work Schedule: 8:00 am to 5:00 pm (Monday – Thursday); 9:00 am to 6:00 pm (Friday) + working a rotating Saturday
• Location: Onsite, Houston 77002
• Other: remote capabilities available after 90 days