Job Responsibilities:

Claims Administration:

• Review and process reported claims for accuracy and completeness.
• Submit claims to insurance carriers and follow up as needed for resolution.

Claims Monitoring & Communication:

• Maintain communication with assigned adjusters, ensuring all required information is provided and claims are progressing as expected.
• Collaborate with operations teams to gather updates and necessary details on claim status.

HR & Legal Coordination:

• Work with the HR team to gather employee information, wage details, and manage lost-time communications.
• Coordinate with the legal department on claims that involve litigation or legal action.

Leadership Reporting:

• Provide regular updates to senior leadership on both open and closed claims, ensuring they are informed on key developments.

Job Requirements:

Education & Experience:

• Bachelor’s degree preferred.
• Proven experience in claims management, especially within workers' compensation, is required.
• 2-3 years of experience in Human Resources is preferred.

Skills & Abilities:

• Strong organizational skills with a keen eye for detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Willingness to learn and stay current with industry practices and evolving processes.