We are looking to hire a Optical Resident Engineer - Charlotte, NC

Candidate will be required to work out of customers’ site. Prefer candidate to work out of Charlotte, NC , but will consider candidates to work out of other offices located in Columbus, OH; Tampa, FL; Austin, TX; Cerritos, CA. Candidate will require periodic travel to Client Lab in Dallas.

Candidate MUST have the following experience, be able to speak to that experience in technical interview and visible in the work history of the resume.

• Product knowledge preferred (1830PSS, WS-NOC, EPT and CPB tools).
• 10+ years relevant work experience with a telecom communications equipment vendor or service provider in configuring, monitoring and troubleshooting LH/Metro Optical DWDM networks.
• 7+ years experience in using optical design tools to generate design packages, managing optical power budgets and in-depth knowledge of different types of amplifiers.
• 7+ years experience in using optical network management systems (NFM-T).
• IP experience
• Preference for candidates with practical implementation of GMPLS and CDC technologies in DWDM network.

Job Description:

Resident Engineer role encompasses a wide range of responsibilities from network strategy, design and engineering, implementation and migration planning, service design and proof of concept, implementation, testing, optimization services, customer training and advice and on-site support. The work is on-site with customers.

Resident Engineer will be required to work in a consultative manner with customers, solutions and marketing groups and systems engineering to scope and deliver professional service projects, which includes following responsibilities:

• Develop network architecture and services designs with the best architecture available to support our customer's services.

• Produce network implementation and migration plans.

• Configure equipment and services.

• Test and support networks in various stages of deployment.

• Audit and assess network against customer service requirements and best practices.

• Formulate network management strategies.

• Produce and review technical statement of work documentation.

• Provide appropriate training material and delivery of the training.

• Evaluate customer networks for performance, scalability, manageability and security.

• Provide recommendations to optimize the network operations and performance.

• Work with internal technical teams for product placement and feature improvements for reliability, availability, and serviceability.

• Work closely with customers to conduct network readiness and customer readiness tests.

• Develop and maintain strong relationships with customer's technical and management teams.

• Occasional maintenance hour work expected in the role to support critical network events.

EDUCATION:

Four year degree in Computer Science, Computer Engineering or equivalent experience.

What you didn’t know about us:

• Competitive salary
• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical
• Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program
• With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
• We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
• We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
• We give 24/7 Support. We are in this together. We
• provide around the clock availability, competitive employee
• benefits, and continuously check-in to make sure things are going smoothly.
• Check out our Glassdoor page!