Dallas location is preferred. Can also sit in Atlanta, Houston, Phoenix, or Detroit.

Position Summary:

Provide leadership and management of the Program and Project Management function in effectively and efficiently executing intake and execution of departmental and enterprise programs and projects. Facilitate enterprise IT Steering Committee to ensure prioritization and approval of programs and projects. This role also leads/facilitates an enterprise change management program/process. The Managing Director of Program & Project Management is responsible for understanding the business goals, objectives and business outcomes, business capabilities, value streams, and business processes and their importance in solution delivery. The role collaborates with business unit and technology stakeholders to ensure effective and efficient solution delivery. This role also provides contemporary software development/delivery model (e.g., Agile) strategy and expertise. Team functions include: program management, project management, project coordination, program/project portfolio management, scrum masters.

Responsibilities:

• As a Servant Leader, lead / develop a high performing team of Program, Scrum, and Project Managers that interact with company stakeholders.
• Develop and implement strategic plans for enterprise-wide programs and projects, aligned with the company’s overall business objectives.
• Lead and manage the planning, execution, budget tracking and delivery of major programs and projects, ensuring they are delivered on time, within budget, and with the desired outcomes.
• Identify potential risks and develop contingency plans, maintaining the highest levels of operational and financial control.
• Lead and inspire a team of program and project managers, ensuring they are motivated, skilled, and delivering to their full potential.
• Manage relationships with internal and external stakeholders, including business leaders, clients, and regulatory bodies, ensuring effective communication and stakeholder satisfaction.
• Track program and project performance against key performance indicators (KPIs), including financials, and deliver regular reports to the executive team and board of directors.
• Promote a culture of continuous improvement, innovation, and learning within the team and the wider organization.
• Develop, implement, and evolve a staffing strategy that efficiently and effectively allocates full-time/contractors and on-shore and off-shore resources.
• Recruit, hire, train and coach and provide timely performance feedback to team members.
• Promote a culture of collaboration, continuous improvement, innovation, and learning within the team and the wider organization.
• Facilitates the evaluation and selection of program/project management software products, including time tracking.
• Leads the development, implementation and continuous improvement of program, project management and capacity management processes and standards.
• Conduct research to remain up-to-date and knowledgeable emerging practices.
• Present complex topics and proposals to both technical and non-technical audiences.

Skills

• Strong Experience at scale with program/project management methodologies and best practices including PMBOK.
• Experience with program/project portfolio management
• Experience with program/project capacity management that accounts for all stakeholder groups.
• Experience with/strong understanding of product management, agile and testing methodologies, and processes.
• Experience providing guidance to agile teams on opportunities, impact, and risks.
• Experience with financial models (e.g., ROI) and budgets.
• · Experience with digital transformation.
• · Experience with Enterprise Change Management methodologies and processes.

Competencies

• · Exceptional servant leadership skills with the ability to develop and communicate a vision that inspires and motivates staff and aligns with the IT and business strategy.
• · Identifies measurable objectives for the area that will drive the business outcomes; holds the group accountable for meeting those objectives.
• · Works through others to get results, rather than micromanaging or operating at the tactical level.
• · Willingly and consistently shares information about why particular organizational decisions are made and new initiatives are critical for organizational success.
• · Communicates key messages; recognizes the value of frequency and repetition; regularly communicates with employees.
• · Gives major consideration (and expects the same of others) to how a decision affects other parts of the organization/company.
• · Actively supports and sponsors organization-wide experimentation of new and/or different approaches.
• · Sponsors efforts within the organization to leverage emerging business/technology opportunities.
• · Analyzes problems in the team or group and takes action to solve them; improves processes where necessary and holds people accountable for improving performance leveraging KPIs.
• · Experience delivering presentations to senior-level executives and technical audiences.
• · Balances the need for strategic long-term perspective and future vision with the need to produce short-term results.
• · Works cooperatively with others to achieve common goals and contribute to the effectiveness of the team; sacrifices personal needs to achieve greater gains for the team and broader organization.
• · Models self-improvement and embraces its value.
• · Clearly communicates and creates an environment consistent with the organization’s values and ethical standards.
• · Coaches and/or mentors others within their own team and across the organization.
• · Values employees who may not think and act in the same ways that he/she does.
• · Actively and consistently demonstrates Servant Leadership in words and, more importantly, actions.

Qualifications Required:

• Credentials/Experience — bachelor’s degree in computer science, Information Technology, or a related field.
• 15+ years in IT with a minimum of 8 years serving as Program/Project Manager or PMO Leader.
• Experience with Project Management Book of Knowledge (MPBOK), Capability Maturity Model (CMM) and Agile Methodologies
• Must live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ

Qualifications Preferred:

• Preferred Credentials/experience - Masters Degree Preferred.
• Certifications/Continuing Education: Project Management (PMBOK), Capability Maturity Model (CMM), Agile.