$26.33 - $42.12 Hourly
$54,760 - $87,616 Annually
This position is a Pay Band 70
Posting Details
This posting may be used to fill multiple vacancies.
This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.
Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?
The Line Manager II will:

• Serve as a Human Resources (HR) Liaison Unit in order to better serve the division's needs to process paperwork that needs to go to the Office of Human Resources (OHR) and to also provide field office support with ordering supplies and fleet control;
• Supervise The Income Support Division (ISD) HR Liaison Unit;
• Oversee ISD constituent complaints;
• Assist with all ISD management in regards to ISD HR transactions;
• Provide facility support for all thirty three (33) ISD field offices;
• General operational support and data entry;
• Provide monthly updates to all levels of management within ISD on all Employee Relation actions, HR actions, and administrative operations of ISD.

How does it get done?
The Line Manager II is responsible for:

• Providing short term and long-term planning to create initiatives that further the HR Liaison Unit and ISD goals;
• Delegating tasks to employees best positioned to complete them and assisting the team with prioritization of all tasks and empowering staff to make educated and knowledgeable decisions;
• Identifying areas of improvement and providing support for solutions;
• Supporting effective communication and collaboration with internal and external customers/partners to ensure clear exchange of ideas and promote cross ¿team¿ opportunities when recognized;
• Making decisions and monitor progress of various projects to keep team on track;
• Providing feedback for different project aspects for divisional needs;
• Assisting with recruitment process to maintain the staffing for the ISD HR Liaison Unit;
• Providing direct support to the staff manager and for the development of all HR Liaison Unit staff;
• Monitoring progress of meetings as well as outcomes of Action items;
• Assisting in building and maintaining efficient and effective professional relationships within the Health Care Authority (HCA) and within ISD;
• Assisting with recruitment process to maintain the staffing for the ISD HR Liaison Unit;

Who are the customers?

• Income Support Division Staff and other HCA Divisions and other State Agencies.

Ideal Candidate
The ideal candidate has:

• Knowledge and experience in fiscal management and budgets;
• Experience with Microsoft programs such as Word, Excel (advanced), and PowerPoint, and organization of files and documents using desktop computers and on-line databases;
• Experience in Human Resource operations;
• Proficiency working in HCM, the statewide Human Resource, Payroll Management, Benefits, FMLA, ADA, Workers Compensation, and Ergonomic Processes reporting system known as SHARE and be extremely familiar working on position and personnel actions

Minimum Qualification
A Bachelor's degree in any field of study from an accredited college or university and four (4) years of professional level experience operating within limited parameters and guidelines directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.
Substitution Table
These combinations of education and experience qualify you for the position:
Education Experience 1 High School Diploma or Equivalent AND 8 years of experience 2 Associate's degree AND 6 years of experience 3 Bachelor's degree AND 4 years of experience 4 Master's degree AND 2 years of experience 5 PhD degree AND 0 years of experience
•Education and years of experience must be related to the purpose of the position.
•If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License.
Working Conditions
Office setting, exposure to VDT, extensive personal computer and phone usage.
Supplemental Information
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Agency Contact Information: Angela Simmons,
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.