Vice President of Operations

About the Company

Well-established service brand

Industry
Consumer Services

Type
Privately Held

About the Role

The Company is seeking a VP of Franchise Operations to join their team. This senior leadership role is pivotal in the development and implementation of operational support systems that empower franchisees to run successful service businesses. The successful candidate will be responsible for driving the franchise's growth, ensuring operational excellence, and maintaining high standards of service delivery across the network. Key responsibilities include collaborating with the Board of Directors, CEO, and executive team to achieve financial and operational goals, establishing and implementing standard operating procedures, monitoring operational performance, and working closely with the finance and marketing teams to develop and execute growth strategies.Applicants for the VP of Franchise Operations position at the company should have a proven track record in developing and executing operational strategies that align with the company's vision. The role requires the establishment of SOPs for various operational aspects, including cleaning processes, quality control, and customer service. The ideal candidate will also have experience in budget creation, financial planning, and monitoring performance to ensure profitability. Strong leadership skills are essential for mentoring staff, fostering a culture of accountability, and leading cross-functional collaboration. The VP will also be expected to maintain relationships with key clients, strategic partners, and vendors, and to work closely with franchisees to ensure customer satisfaction and brand reputation.

Travel Percent
Less than 10%

Functions

• Operations
• General Management