Staff Services Manager II
STAFF SERVICES MANAGER II (SUPERVISORY)

Final Filing Date: 3/14/2025

Application Methods: Electronic (Using your CalCareer Account), By Mail, Drop-off

Under general direction of the Assistant Deputy Director, Security/Law Enforcement Division, the Staff Services Manager II (SSM II) is responsible for overseeing and administering the functions of the Draw Management, Security Claims, and Retailer Services Programs of the Lottery. The incumbent is directly responsible for the oversight of the policies, procedures, guidelines, and safeguards to ensure the integrity and regulatory compliance with Lottery regulations; provides effective, efficient, and equitable management and acts as a backup manager for the first-line supervisors in those programs.

This position requires a current Staff Services Manager II exam. If you need to take the exam or if your score has expired, click here to gain list eligibility.

This position is headquartered in Sacramento and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200.

Why Choose the California State Lottery?

• Are an energetic, creative, and talented team
• Value diversity and inclusion in the workplace
• Empower team members to bring their knowledge, expertise, and innovation
• Recognize individual and team contributions
• Support the importance of work-life balance
• Invest in the professional development of our team members
• Are dedicated to preserving our environment by lowering our carbon footprint

All experience and education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678).

Working Conditions

• Schedule: M-F 8-5 (may require irregular hours and varying shifts)
• Travel: Some travel may be required
• Other: Incumbent may work odd and irregular hours, as well as varying shifts. Overnight travel (including out-of-state) may be required.

Minimum Requirements

• STAFF SERVICES MANAGER II (SUPERVISORY)

The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento, providing supplemental funding for California’s public schools and colleges. We celebrate the contributions of each individual and strive to create a work environment that is inclusive, collaborative, and welcoming.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account