We are seeking a dynamic and highly energetic individual to join our team in providing exceptional customer service. As a Customer Service Representative, you will play a vital role in ensuring patients have a positive experience while addressing their concerns and handling their accounts efficiently. If you are passionate about helping others, possess strong problem-solving abilities, and are eager to make a meaningful impact, this is the perfect role for you!
- The position involves high-volume data entry: entering correspondence received via email, mail, or web inquiry into our complaint handling system, notating accounts
- Routing correspondence to appropriate departments, and responding to basic emails.
- We are looking for individuals who are detail oriented, quick with learning new computer systems, task-oriented, and who have strong reading comprehension skills.