Job Description

We are seeking a skilled team member to join our Prepared Foods team. As a key member of the team, you will be responsible for preparing, serving, and stocking various hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.

Responsibilities

• Cut, prepare, and serve a variety of hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.
• Sample products to customers to enhance their shopping experience.
• Stock hot and cold cases and displays with prepared foods from the kitchen, walk-in preparation, and refrigerators.
• Check in-stock product dates to ensure freshness and rotate when necessary.
• Bail and consolidate recyclables to maintain a clean and sustainable environment.
• Assist the Team Leader in organizing and displaying volume and seasonal items to maximize sales potential.
• Complete spoilage, sampling, temperature, and sweep worksheets as required to maintain accurate records.
• Assist with periodic inventory checks to ensure accuracy and compliance with established procedures.
• Arrive on time, appropriately groomed, dressed, and ready to work; work all scheduled shifts and attend required trainings and meetings.
• Provide excellent customer service, address needs of customers in a timely and effective manner, and model suggestive selling techniques.
• Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintain a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards.
• Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
• Immediately report safety hazards and violations to ensure a safe working environment.

Knowledge, Skills, & Abilities

• Sell proactively and learn basic knowledge of all products carried in the department.
• Demonstrate strong attention to detail and effective time management skills.
• Develop strong communication skills and a willingness to work as part of a team.
• Deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Follow directions and procedures effectively and manage your time efficiently.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understand and comply with WFM quality goals.

Physical Requirements / Working Conditions

• Lift 50 pounds safely and effectively.
• Stand/walk for 6-8 hours during an 8-hour workday.
• Use hands for single grasping, fine manipulation, pushing, and pulling.
• Perform bending, twisting, squatting, and reaching motions throughout the day.
• Exposure to FDA-approved cleaning chemicals.
• Work in temperatures below 32 degrees Fahrenheit (freezing), between 32-40 degrees Fahrenheit (refrigerators), and above 90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Flexible schedule including nights, weekends, and holidays as needed.
• Operate tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Note: This document is intended to provide a general summary of essential responsibilities for the position. It is not meant to be an exhaustive list of job duties or requirements. Duties, assignments, and other responsibilities may differ based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion.