This position will be part of a team that is responsible for the growth, ongoing maintenance, and development of large-scale on-premises and cloud server farms running primarily on Linux and Unix Infrastructure.

Responsibilities:

• Requires mid-level (12+ years) career experience in maintaining large numbers of UNIX/Linux servers.
• Requires a self-starter with strong work habits and superior interpersonal skills.
• Perform as system administrator to support the installation, configuration, troubleshooting, backup, recovery, and upgrading of Linux and Unix Infrastructure.
• Execute patch and vulnerability management on UNIX/Linux environments.
• Experience with legacy HP-UX and IBM AIX server hardware and Operating Systems.
• Execute configuration management, troubleshooting, and maintenance as well as administrative execution of patch and vulnerability management.
• Working knowledge of tools and mechanisms for distributing new or upgraded software to ensure customers receive current versions of supported software as they become available.
• Experience in resolving complex issues related to break-fix, performance tuning, and deployments.
• Ability to provide Level 3 support during US business hours and on-call support outside of US business hours (including weekends) for high priority and critical cases, during major infrastructure activities (upgrades, etc.).
• Basic knowledge with storage administration (NFS, CIFS, iSCSI, NAS/SAN, etc.) preferably NetApp.
• Knowledge of TCP/IP, BIND, LDAP, and other core technologies such as NTP, TCP/IP, FCIP, iSCSI, SAN, NAS, etc.
• Mentor and guide remote Support Team with UNIX/Linux related issues & escalations.
• Partner and collaborate with the local Engineering Team to ensure platform stability and reliability.

Qualifications:

• Bachelor’s degree in computer engineering or equivalent experience in Information Technology Data Center management.
• 12+ years of progressive experience in UNIX/Linux support and troubleshooting.
• Possess excellent understanding of UNIX/Linux fundamentals and concepts.
• Knowledge of RHCE, VSphere ESXi, HPUX, Rapid7, Qualys, and AIX.
• System Administration experience with Red Hat and other Linux flavors.
• Experience in installation, upgrade, maintenance, and troubleshooting of RedHat based servers.
• Knowledge of ITSM Incident/Change/Problem management processes.
• Knowledge of server log tools.
• Hands-on experience with racking and cabling of servers in a commercial and on-premises data center environment.
• Customer Service Experience.
• Extensive experience in Monitoring tools management/administration and troubleshooting (Oracle Enterprise manager, Nagios, Zabbix, etc.).
• Outstanding written and verbal communication skills, ability to coach and mentor teammates. Ability to partner and collaborate with customer Engineering Teams.
• Red Hat and Solaris Certifications.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Seniority level

Associate

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting