Join a Leading Industry Innovator as a Customer Accounts Specialist!

Are you ready to take your career to the next level? Our partnered client, a recognized leader in their industry, is expanding rapidly and seeking a Bilingual Customer Accounts Specialist to join their dynamic team. If you thrive on building meaningful client relationships, driving business growth, and delivering results, this is your opportunity to shine!

Why This Role?

• Be the trusted primary contact for approximately 200 retail accounts.
• Influence client strategies while driving customer satisfaction.
• Collaborate with a passionate, high-performing team in a fast-paced environment.

What You’ll Do:

• Cultivate Relationships: Build trust and loyalty with clients to ensure satisfaction and retention.
• Drive Sales Growth: Spot opportunities and work closely with the sales team to expand business.
• Deliver Insights: Create and present customized KPI reports, PowerPoint business reviews, and optimization analyses.
• Ensure Availability: Monitor stock levels to meet client demands seamlessly.
• Respond Swiftly: Address client requests with speed and professionalism.
• Collaborate Across Teams: Partner with customers, carriers, and internal departments to exceed expectations.
• Support Sales Initiatives: Help boost revenue in your territory through proactive engagement.

What You’ll Bring:

• Bachelor’s Degree or Diploma
• Bilingual in French and English
• 3-5 years’ experience in Customer Service, Sales, Supply Chain, or Account Management
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access, Outlook).
• Experience with SAP or JD Edwards is a plus!
• Strong multi-tasking and time management skills

Perks of Joining:

• Be part of a growing, innovative organization.
• Engage with diverse clients and challenging projects.
• Hybrid work environment (3 days remote working/wk)
• Develop professionally with support and recognition for your achievements.

Take this chance to make a difference and grow your career with a leader in the industry. Apply now to become the next Customer Accounts Specialist! Your expertise will drive success and build the future of client partnerships.