Business Analyst

Location: Indianapolis, IN (Hybrid work model, 2 days onsite /3 days remote)

Duration: 9-month contract-to-hire

The Opportunity:

The Business Analyst focus on maintaining and supporting existing application suites, as well as assisting the development of new applications. This position assists in the implementation of pilot projects introduced by various innovation committees utilizing new and existing applications.

Responsibilities:

• Provide support for current software applications as well as future applications
• Performs activities through the software development life cycle, including eliciting business requirements; testing and implementing new software; maintaining and enhancing applications over time
• Communicate with stakeholders on the development of new applications and/or system enhancements to improve business processes, overcome known problems or further fulfill user requests
• Serve as a lead or on a project team(s), for updates, enhancements, upgrades, and new applications
• Train users, create and maintain supplemental materials, and resolve elevated questions originating through the help desk
• Ensure issues and risks are identified through demonstrations and testing; track, report, and resolve or mitigate in timely manner
• Interact with developers and/or stakeholder groups, discuss progress, deadlines, answers questions, provide feedback, add additional requirements, and set goals
• Resolve problem situations in a professional manner and accurately communicate pertinent information to end users and management

Qualifications:

• Tech-savvy, with ability to quickly learn and adapt to new technologies
• Creative problem-solver who can balance flexibility, duties, and deadlines
• Excellent written and verbal communication skills
• Working knowledge of and experience with court processes and procedures
• Bachelor’s Degree

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.