Position Title: Customer Service Manager

Location: Fully on-site in Fairfield, CA

Schedule: M - F 8:00 AM - 5:00 PM

Duration: Direct Hire

Salary: $95,000 - $110,000/ annually

This position requires frequent travel

Responsibilities:

• Key customer contact for any questions or concert?
• Develop close industry relationships with customers
• Develop coaching/training program for customers ?
• Troubleshooting, and technical support on lines of business- including emergency call-outs?
• Manage Capping head servicing customer requirements. ?
• Innovation support - specifically for application ?
• Maintain Internal application standards as part of the Quality program. ?
• Sales support to deliver commercial objectives - gather intelligence when in the field?
• Manage monthly budget - spares, parts, travel?
• Support and contribute to the business Mgmt team (MT) - as key CTS input.
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.