Position Summary:

We are seeking a highly motivated and forward-thinking individual to join our team. This is not a position for the average applicant. If you are confident in your ability, thrive under pressure, and deliver exceptional results, this role is your opportunity to shine. Reporting directly to the Director of Operations, who also serves as the EOS Integrator, this position offers a dynamic and challenging environment for those eager to make an immediate impact.

This role demands grits, determination, and a drive for continuous improvement. It’s not a steppingstone; it’s a launchpad for those who are ready to commit to growth, excellence, and making a measurable impact. If you’re ready to challenge yourself and lead from day one, we want to hear from you.

Responsibilities:

• Administrative Support : Handle administrative tasks as needed to ensure smooth daily operations.
• Tools & Software Management : Own and manage critical tools and software, including Smartsheet and our proprietary C360 platform.
• Contract Management Assistance : Assist with internal C3 contracts to ensure tools, software, and other resources that are contracted are up-to-date and being full executed.
• Process and Procedure Management : Document, audit, and uphold all C3 processes and procedures to ensure consistency and operational excellence.
• Project Execution : Lead or support large-impact projects that drive efficiency and innovation in the organization.
• Internal IT Assistance : Assist with managing our third-party MSP providing, ensuring our internal IT Systems are operational and efficient.
• Onboarding & Offboarding : Oversee and manage all onboarding and offboarding operational tasks for incoming and outgoing employees.
• Cross-Functional Collaboration : Work closely with Sales, Project Management, Client Success, Sales Operations, Business Operations, Finance, Human Resources, Engineering and Marketing teams to align on initiatives and strategies.  

Qualifications and Experience:

Education & Citizenship

• High School Diploma
• 4-year degree in a business-related field is preferred
• U.S. Citizen or legal to work in the U.S.

Experience

• 3+ years in an operational or assistant role.
• 1+ year of EOS experience is preferred.
• 1+ year of remote or hybrid experience preferred.
• Proven ability to execute large-scale projects with significant organizational impact.
• Proven experience in the ability to identify inefficiencies, design solutions, and implement improvements.
• Success in leading teams or organizations through transformative initiatives.
• Familiarity with regulatory and compliance business standards.

Skills

• Strong problem-solving and critical-thinking abilities showcasing ingenuity & action.
• Excellent communication and interpersonal skills.
• Proficiency in IT tools, software management, and general tech savviness.
• Confidence in receiving and providing critical feedback.

Traits & Work style

• Proactive, detailed-oriented, and highly collaborative.
• Energetic and positive with a Get-Stuff-Done attitude.
• Curious and perfection-driven while embracing and learning from mistakes.
• A transformational and servant leader who puts others first.
• This role is not for the faint-hearted; we are searching for someone who is self-driven, relentless in their pursuit of excellence, and fearless when it comes to taking ownership and driving innovation.

Location & Travel

• We are seeking candidates currently located in MI, IL, IN, or OH.
• This position requires you to travel and meet in office several times throughout the week.
• Expect to travel is between 10-20%