Vulnerability Support Engineer II

11-Month Contract

Onsite in Austin, TX

My client is looking for a Support Engineer who specializes in Vulnerability Management. This role acts as a liaison between customers and the vulnerability management team, helping customers understand and implement recommended remediation actions. The Support Engineer troubleshoots issues, provides step-by-step guidance, and ensures customers are able to effectively address security vulnerabilities in their environment.

Responsibilities

• Serve as the primary point of contact for customers seeking support on vulnerability remediation
• Analyze vulnerability reports and provide customers with clear steps to remediate identified issues
• Assist customers with the implementation of patches, updates, configuration changes, and other remediation actions
• Troubleshoot complex technical problems related to vulnerability management and remediation

Qualifications

• 2-5 years of experience in a technical support or IT operations role
• Familiarity with common vulnerability types and remediation techniques
• Ability to translate complex technical information into clear, actionable guidance for customers
• Familiarity with vulnerability management tools and processes

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental, Orthodontia, and Vision Benefits
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• 401(k) with pre and post-tax options
• Paid Sick Time Leave

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.