Reporting to the CEO, this position will support all administration functions, oversee

tracking/seeking job leads and implement metrics within the Sales Department as well as interacting with other departments through various communications.

Essential Duties:

1. Leadership and Core Functions:

• Develop and execute the inside sales strategy to achieve revenue targets and business growth.
• Analyze market trends, customer needs, and competitor activities to identify sales opportunities.
• Establish performance metrics and sales goals for the inside sales team.
• Lead the search for new bids, contracts and new proposals.
• Responsible for bid packages and collecting all the required information to submit
• Ensure team is trained and knowledgeable on products and services to meet the customer inquires and requests for quotes
• Work with Outside Sales to support information requests, project bids and documenting new opportunities.

2. Team Management:

• Recruit, train, and mentor a team of inside sales representatives.
• Monitor team performance, provide regular feedback, and implement improvement plans as needed.
• Foster a culture of collaboration, accountability, and continuous improvement.

3. Customer Relationship Management:

• Build and maintain strong relationships with key customers and partners.
• Ensure timely follow-ups, effective communication, and resolution of customer inquiries.
• Ensure collaboration with estimating, operations and sales to provide streamlined communication to customers.
• Oversee customer satisfaction metrics and implement strategies for improvement.

4. Operational Efficiency:

• Optimize sales processes and workflows to improve team productivity.
• Leverage and manage CRM tools and analytics to track sales performance and drive data-driven decisions.
• Collaborate with other departments, such as estimating, operations and marketing, to streamline processes and align strategies.

5. Reporting & Analysis:

• Provide regular reports on sales performance, forecasts, and key insights to senior management.
• Identify trends and adjust strategies to capitalize on new opportunities.

Required Knowledge:

• Construction background strongly preferred
• Strong analytic skills
• Strong CRM background
• Experience and understanding of the pre-qualification process a plus
• Supervisory skills a plus
• Sales and/or marketing experience
• Strong knowledge of basic computer software and MS Office, especially Excel

Skills and Abilities:

• Lead teams to succeed in personal and company goals
• Ability to work well with others as a team to maintain a positive work environment.
• Multi-tasking and prioritization abilities
• Analytical and financial skills
• Excellent time management and coordinating skills
• Excellent communication skills and writing skills
• Great customer service skills and follow through
• Must be able to interface well others internally and externally

Physical Requirements & Work Environment:

• Requires standing for prolonged periods of time
• Requires remaining in the seated position for prolonged periods of time
• Requires lifting up 20lbs
• Requires being in construction environment
• Requires repetitive movement
• Exposure to work near moving mechanical parts, heavy equipment and moving vehicular traffic
• Exposure to reasonable noise levels

Education and Experience:

• Minimum 2 years of related experience in construction industry
• Bachelor’s degree