Key Responsibilities:
- Respond to computer system emergencies and independently resolve technical issues.
- Research and resolve highly technical program, machine, data, or system software problems in collaboration with IT staff or end users.
- Provide expert advice and guidance on specialized application tools, hardware, software, and databases.
- Deliver specialized training to IT applications staff on tools, techniques, databases, and procedures for application maintenance and development.
- Stay updated with the latest developments in hardware, software, and computer-related methods.
- Design, code, test, debug, and document new or existing complex application programs while adhering to accepted standards and guidelines.
- Implement complex in-house and vendor-supplied applications software.
- Evaluate, analyze, and recommend technical solutions for managing information systems.
- Define data elements, design database structures, and create comprehensive data dictionaries and user documentation.
- Collaborate with users to determine requirements, evaluate results, and provide training on systems or applications.
- Analyze and evaluate requests for enhancements or new development projects of a highly complex nature.
- Prepare and oversee system testing procedures for highly complex applications.
- Develop and monitor work plans and schedules to ensure project completion, data integrity, and availability.
Mandatory Qualifications:
- Proven experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies.
- Familiarity with the integration of components in an Enterprise Architecture environment.
- General understanding and hands-on experience with at least one of the following EA components or similar technologies:
- Decision Center, Decision Server (IBM Business Rules Engine)
- webMethods (Software AG Enterprise Service Bus)
- API Gateway (Broadcom/Software AG Enterprise API Gateway)
Preferred Qualifications:
- A minimum of six (6) years of experience performing similar duties in large-scale Enterprise Architecture environments.
- General understanding and experience with the following EA components or similar technologies:
- Hyper-converged Computing: Nutanix/Dell, VxRail (Dell)
- Virtualization & Management Tools: ESXi, vCenter, NSX, SRM (VMware)
- Operating Systems: Windows Server (Microsoft), RedHat Enterprise Linux (RedHat)
- Database/Storage Engines: MS SQL Server 2014 (Microsoft)
- Monitoring Tools: Nagios, NewRelic (APM, Infrastructure, Browser)
- DevOps/Automation: Octopus Deploy, Puppet Enterprise
- Operational Intelligence: Splunk
- Static Code Analysis: Veracode