Description:

Our client has an immediate need for a Systems Analyst, who will be responsible for maintaining, enhancing, and supporting corporate applications within the organization

Requirements:

• Bachelor’s degree in computer science, information technology, or a related field.
• 3+ years of experience in supporting and administering corporate applications, such as ERP, CRM or other business systems.
• Proven experience managing cloud infrastructure (AWS, Azure, Google Cloud) and hybrid environments.
• Experienced with SAP SuccessFactors (System Admin/Maintenance/User Support)
• Experience in managing and leading technical teams
• Familiarity with corporate applications in an enterprise environment is a plus
• Previous experience as a technical liaison in a similar role is a plus
• Understanding of SSO implementation and integration processes is a plus
• Familiarity with QA practices and end-to-end testing methodologies is a plus

Responsibilities:

• Serve as SAP SuccessFactors technical expert, responsible for vendor relationship
• Responsible for duties such as system admin, maintenance, user support, configuration, and reporting
• Serve as the primary point of contact between the project management team, business users, and software vendors
• Understand business requirements and translate them into actionable tasks for technical teams
• Monitor the system for failures and errors in performance
• Update and maintain documentation for daily scheduled tasks and error reporting
• Refer more complex issues to the appropriate technical area and monitor completion of resolution
• Collaborate with existing and prospective software vendors to understand their offerings and ensure their solutions align with the company’s technical framework
• Provide guidance related to integrations with SAP SuccessFactors including SQL logic
• Manage work between vendor and internal teams – such as integrations, SSO, etc.
• Work with vendor on reporting or communicating bugs and defects within their systems
• Oversee QA practices and conduct end-to-end testing to verify that new applications meet business requirements and function as intended within the company’s environment
• Assist business users in understanding technical details of systems
• Address tickets from the business relating to corporate applications within established SLA targets.
• Apply knowledge of cloud computing concepts to ensure SaaS solutions are properly integrated with the company’s existing infrastructure
• Work closely with technical teams to implement Single Sign-On (SSO) for new applications, ensuring seamless integration with existing systems
• Storm roles as appropriate to the role and skillset

Why Work for ConsultUSA:

• ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees
• ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees
• We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams
• ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)® award-winning sister company, PMCentersUSA

How to Apply:

To submit your application, please click the “Apply Now” button located at the top and bottom of the page.

ConsultUSA is committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA.

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